Eden Farm, the nationwide frozen food and ice cream wholesale distribution company, has upgraded its routing and scheduling solution to ensure it can continue to deliver excellent customer service at a time of significant business growth. The upgrade to Paragon version 5.80 has allowed Eden Farm’s planners to process substantially larger volumes of data up to five times faster.

The distributor first implemented Paragon’s solution in 2011 and further functionality followed with the addition of Paragon’s INRIX-based road speed data and HERE Map Content.

“In this latest version of the Paragon software, we have further enhanced the performance of our algorithms,” explains Phil Ingham, Support Director, Paragon Software Systems. “This means our customers are now seeing even faster matrix calculations, which result in quicker routing. Users also gain instant visibility into actual operations, providing customers like Eden Farm with the intelligence to respond to issues as they arise.”

“We have found that processing speeds are much quicker with version 5.80,” said Robert Gee, Strategic Manager of IT & Operations, Eden Farm. “As we continue to grow, Paragon will be key to helping us maintain our focus on customer service.”

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