Renowned British tea experts Ringtons is looking ahead to the future as the company’s famous packaging has undergone a complete overhaul; the first in 15 years and only the third since the 1960s.

The new packaging commemorates the heritage and expertise of the company whilst incorporating modern styling in a move which unifies the wide range of items on offer, gives customers more information to help them make the right choices and sets the company apart in the competitive tea and coffee marketplace.

Ringtons is renowned for its doorstep delivery service which originally brought tea to the doors of customers all over the North East of England by horse and cart. Today the company has swapped the horse and cart for vans, and boasts over 200 doorstep delivery drivers who deliver a good old fashioned personalised service to over 260k customers throughout the UK. Its popular online shop is used by customers all over the world. Ringtons Beverages division has been operating for over 30 years and offers tea and coffee, machines and sundries to hotels, restaurants, cafes, offices and businesses.

Lisa Thornton, Head of Marketing at Ringtons said: “In an increasingly competitive marketplace we need to make sure we stand out from the crowd. We always ensure that our tea and coffee is of the highest quality and freshness, which we know is one of our unique selling points. Our packaging needed to reflect this, our rich heritage and to offer wider appeal. Our new designs showcase our ranges better and more accurately reflects us as a modern thinking company with traditional values and expertise.”

• The slopes of the Shiawalik Hills on the lower range of the Himalayas, north-east India.

• A small number of specially selected Darjeeling gardens produce the pure FTGFOP1 grade.

• Pale in colour, highly aromatic, resfreshing and has the distinctive dry ‘muscatel’ flavour. Contrary to popular wisdom, it is quite acceptable to add milk to Darjeeling, together with a little sugar, whihc enhances the flavour. Not advised to add lemon, as this spoils the flavour.

Caffeine guide – medium/high

Infusion instructions – fresh water, ‘just boiled’ to 100C and infused for 3-5 minutes.

Snowflower Earl Grey –

• White tea from Fujian, green & jasmine tea from Jiangxi in China

• White, green and jasmine tea from China, scented with rose petals and natural oil of bergamot.

• Light, delicate, floral and sweet-scented

Caffeine guide – low

Infusion Instructions – fresh water and 85-90C. Infuse for 3-5 minutes.

Jade Oolong –

• Our Jade organic Oolong tea is sourced from 8 smallholder farms surrounding the Bao Kang Mountains, close to the City of Kingfeng in the Chinese province of Hubei.

• Pure Green Organic Oolong tea, organically grown in China.

• The extent of oxidation of the Jade Oolong is only slight, and hence it is more akin to a green tea, but the flavour is much more complex and interesting, with a subtle sweetness. As with all Oolongs, the flavour develops in successive infusions.

Caffeine guide – low

Infusion instructions – fresh water at 85-90C and allow 2-3 minutes for the first infusion.


Our UK delivery service includes UK mainland, Northern Ireland and the Channel Islands.

Orders of any weight up to £30 in value

£4.50 Standard delivery via courier DPD within 1-2 working days.

Orders over £30

FREE Standard delivery via courier DPD.

Next Day Delivery

£5.50 Next Day delivery via courier DPD. Orders must be placed before midday. This service is for working days so orders placed on a Friday will be delivered on Monday.

Doorstep Delivery

If you are a Ringtons customer and currently receive a regular Doorstep delivery by one of our Salespeople, you are eligible to a special FREE delivery service for online orders to your home address. For this you will need to enter your salesperson’s Doorstep Loyalty Code at the checkout. Please be aware that although these online orders will be delivered by your Salesperson, they are separate to your regular Doorstep delivery and can take up to 30 days from order date.

Please note: Courier deliveries are mon-fri only.


We offer low-cost delivery to many countries worldwide. Please see our Delivery & Returns page for more details.


If you find that the items you have ordered are unsuitable for your needs then you may return them within 3 days of receiving the goods. Please contact Customer Services on 0800 052 2440 with details of why the product is unsuitable and we will arrange for one of our couriers to collect the goods from you. Please note that carriage charges are non-refundable. We will refund/exchange you on receipt of the unwanted goods, any opened or used goods will be refused a refund or exchange.

Faulty Goods:

In the unlikely event that our products reach you in less than satisfactory condition please contact Customer Services on 0800 052 2440 within 7 days of receipt of goods.

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