NEW ISHIDA REMOTE MONITORING AND INTERVENTIONS HELP OPTIMISE AND PROTECT FOOD MANUFACTURING OPERATIONS

Weighing and packing line equipment specialist Ishida Europe has introduced a unique remote customer care software solution that combines machine performance monitoring with comprehensive data capture and in-depth analysis. This enables food manufacturers and packers to operate their lines to maximum performance and efficiency, and avoid unnecessary and unwanted downtime.

The new Ishida Sentinel™ software connects compatible Ishida machines, anywhere in the world, to a central system manned by Ishida engineers. This provides complete monitoring of machines, however widely distributed, with Ishida experts on hand to identify and rectify any faults or poor performance.

With a number of different Sentinel™ pack options available, customers can mix and match the different services to their needs. In addition to the monitoring and reporting pack, a variety of intervention options are also available.

Equally important, Ishida Sentinel™ is able to produce clear, easy-to-read daily or weekly reports from production line data that can be easily accessed by designated personnel to enable quick and preventative actions to be taken, often without the need for an engineer call-out.

Nearly all equipment that contributes valuable information to the packing line management process can be linked into Ishida Sentinel™ including multihead weighers, checkweighers, tray sealers, graders and bag-makers.
Tel: 44 121 607 7700

www.ishidaeurope.com