A software solution from CSB-System is helping German food wholesaler Fripa maintain its reputation for prompt delivery. The company prides itself on taking less than 24 hours between customer order and delivery, a speed enabled by the smooth process flows of the system from CSB.

Fripa supplies a wide variety of meat products, fish, baked goods, delicatessen, cheese, vegetables and spices. The EPR system from CSB supports employees during order entry by displaying on screen the relevant details about customers, order behaviour, products, quantities, prices and inventory stock, meaning all staff need to do is enter the orders in the system and release them for picking.

In addition, Fripa recently started up a B2B online shop – developed by CSB-System – to give them all the advantages of state-of-the-art multichannel sales. The shop is fully integrated into the ERP system, enabling users to automatically check the availability of the items in the order, taking into account the required delivery times. This means picking and dispatch can be initiated immediately after the order has been placed.

Fripa pickers use mobile end devices with scanner functions, which are connected online with the CBS system. Orders are sorted in advance by storage location, allowing the processing sequence and the routes of the pickers to be optimised to speed up the process.

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